When should I expect to receive shipments?
We have three club releases per year—February, May and October. You can either pick up your bottles in the tasting room or we can ship them to you.
How will I know what I’m getting?
Before each club release, we will send a postcard and an email to let you know Bill’s Picks.
What if I want to change the selections, or add to the order?
If you want to add to or change your order, just let us know by the date indicated on the postcard or in the email. Select any two bottles–or more–of our fine ports, sherry, grappas or aperitif. Or come to our club pick-up party and make your selections on the day of the party.
How are club discounts determined?
As a club member, your minimum discount is 15%. If you order 3 or more bottles, the discount is 20%. And if you order 6 or more bottles in an order, the discount is 25%. Sonomic is included in the bottle count and discounted for club members.
What if I get a new credit card?
You can update your credit card information by logging into your account, either through the club page or on the purchase page. Our site is secure, and your credit card is always protected.
What orders qualify for my club discount?
Your club discount is good on every purchase you make.
What orders qualify for flat rate shipping?
Flat rate shipping is offered on all club member shipments, whether you’re sending bottles to yourself or sending them to someone as a gift. The rate is the same for 1-12 bottles going to the same address.
What if I’m going to be away from home when my shipment is scheduled to arrive?
If you are going to be away during our shipping period, please let us know in advance. We will be happy to hold your shipment and send it out at your convenience.
Do I have to be home to receive my wine shipment?
Yes, all wine shipments require an adult signature at the time of delivery. Since this is a Federal requirement, there are no exceptions. Business or commercial addresses are usually best since delivery is easier and packages often arrive earlier in the day.
How do I update my address if I move?
Please contact us as soon as possible to update your shipping address if you are moving. Address updates must be received before we charge your club shipment, to avoid charges for returns and resending packages.
As a club member, do I need to make an appointment to visit the tasting room?
No. Our tasting room is open Thursday through Monday, from noon to 5 pm.